File an Online Report

If this is an Emergency please call 9-1-1. Using the Travis County Sheriff's Office Online Citizen Reporting System allows you to submit a report immediately and print a copy of the incident report for free.

Step 1: Confirm the following to find out if online citizen report filing is right for you.

Note that there are only three options available for filing an online report related to vehicles. To report a stolen vehicle, please call 9-1-1.

  • This is not an Emergency.
  • This incident occurred within Travis County and outside any incorporated city that has a Police Department. If you are not sure, you can view our interactive district map.
  • There are No Known suspects.

Step 2: If you answered "yes" to all of the above questions, you are ready to file your report online.

1. Please make sure to turn off your pop-up blocking software before filing the report. 

2. Upon completion of this report process you will:

  • See the words: "Your online police report has been submitted" showing that your police report is complete.
  • Be given a police report case number.
  • Be able to print a copy of the police report to keep for your records.

Please Note:

  • All cases filed using the Citizens Online Reporting System will be reviewed.
  • Upon review, if further investigation of your case is needed, you may be contacted.
  • Filing a false report is a crime.

Step 3: Using the Travis County Sheriff's Office Online Citizen Reporting System you can report the following incidents (please choose one):

Pay Traffic Ticket Fines

The first step to resolving your ticket is to read the instructions on the back of the yellow copy of the citation and given to you by the officer. The back of your ticket contains information on how to resolve your citation. If you are not sure of the violation charged or the fine due, you will have to contact the Justice of the Peace.

Justices of the Peace preside over traffic court. On the back of your citation the officer will circle the Court you are to contact to make restitution or to ask for a court date. There are five Justice of the Peace elected by precinct in Travis County.

  • Precinct 1: Judge Yvonne M. Williams
    (512) 854-7700
  • Precinct 2: Judge Randall Slagle
    (512) 854-4545
  • Precinct 3: Judge Susan K. Steeg
    (512) 854-6763
  • Precinct 4: Judge Raul Arturo Gonzalez
    (512) 854-9479
  • Precinct 5: Judge Nicholas Chu
    (512) 854-9049

Towing and Impounded Vehicles

P.O. Box 1748 Austin, Texas 78767

 
wrecker

Public safety is an important responsibility of the Travis County Sheriff’s Office. The Sheriff's Office Wrecker Enforcement & Impound Unit, supervises the impoundment of thousands of vehicles a year, involved in unfortunate circumstances on our county roadways. Under the guidance of the Texas Transportation Code (§545.305), and Code of Criminal procedures (Art. 2.12), the Sheriff’s Office derives the authority to regulate towing and storage of non-consent police towing in the unincorporated areas of Travis County.

This office has a contractual agreement with numerous towing companies throughout this county for service as it applies to police initiated tows. With this mechanism in place the Travis County Sheriff’s Office can protect the public with the use of towing regulated pricing and rules.

Fees

The most common complaint about towing is in overcharging fees. If you believe you have been overcharged check the fee schedule on this page, if there is a discrepancy, contact this office at (512) 854-9721.

If the impounded vehicle is not recovered by the owner or lien-holder within the prescribed period, it can be subject to public auction. For information please call (512) 854-9721

Fee Schedule

Law Enforcement Non-Consensual Towing

The Sheriff's Office has authority to impound and tow vehicles under limited circumstances. Law enforcement directed vehicle tows falls under the Texas Transportation Code (§545.305), and Code of Criminal procedures (Art. 2.12).
The Sheriff's Office has authority to impound and tow vehicles under limited circumstances. These are:

  • When the driver of the vehicle was lawfully stopped by law enforcement and the vehicle has been seized, with or without the driver being arrested.
  • When the vehicle has been disabled in a traffic accident and the owner/operator is not at the scene or is unable to exercise that right.
  • When the vehicle is illegally parked in violation of a Texas state Statutes.
  • Examples would include blocking the roadway, parking within an intersection or crosswalk, parking too close to a fire hydrant or traffic control sign, and several other reasons. If your vehicle becomes disabled on a traffic-way or roadway and it is a hazard or impedes traffic, it will be impounded.

Towing from Private Property

You can find out more about towing from private property Here.

Frequently Asked Questions

The Travis County Sheriff’s Office has drafted a collection of the most frequently asked questions about towing. The reader is also advised that the City of Austin has city ordinances and rules for towing companies that operate within the city limits, and these may differ from the rules of Travis County. You must be aware of which authority applies to your vehicle. The Travis County Sheriff’s office hopes this information will be of benefit to you. You can find a list of frequently asked questions Here.

Obtain Your Vehicle Accident Report

Step 1 - Complete the Accident Report Form

You can obtain the Accident Report Form electronically or in person.

Electronically

Download the Accident Report Form.

In Person

5555 Airport Blvd., Austin, TX, 78751
Monday - Friday 8:00am - 4:00pm

Step 2 - Obtain Your Report

You can pay for and submit a request for your report either by mail or in person.


To inquire on the status of your report, please call Central Records at 512-854-9749. Reports can take two to 10 days to become available. Reports under 10 days of the date of the accident may not yet be available for purchase.

Mail

Send your completed Accident Report Form and CHECK or MONEY ORDER only, made payable to the Travis County Sheriff’s Office for the amount below to:

Travis County Sheriff's Office
P.O. Box 1748
Austin, TX 78767

In Person

Submit your completed Accident Report Form and payment(no credit or debit cards accepted) by cash (exact amount), check or money order made payable to the Travis County Sheriff's Office in person at:

5555 Airport Blvd., Austin, TX, 78751
Monday - Friday 8:00am-4:00pm

Type of Accident Price
Non-Certified Report $6.00
Certified Report $8.00

Blue Form Accident Report

If you were involved in an accident and the officer issued you a Blue Form, the request must be completed by the person(s) involved in the collision. You can download the Blue Form HERE and mail it within 10 days from collision to:

Texas Department of Transportation
Crash Records
P.O. Box 149349
Austin, Texas 78741

If you have any questions about your Blue Form, please contact TxDot at ( 512) 486-5780 or find out more online at: www.txdot.gov/driver/laws/crash-reports.html

A Sheriff’s accident report will not be written if you have been issued a blue form.

Back to Top