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Contact an Inmate


 Please review the list of Contraband Items that are NOT allowed.

All letters, cards, and other correspondence MUST be sent DIRECTLY to the inmate at the facility where they are housed. It is REQUIRED to have their Full Name, Date of Birth, Jail ID Number or Booking Number. You can find all this information on our Inmate Search page.

All mailed items MUST contain a return address from the sender.

Travis County Jail (map)
500 W. 10th St.
Austin, TX 78701

Travis County Correctional Complex (map
3614 Bill Price Rd.
Del Valle, TX 78617

Paperback books, magazines or newspapers may be received ONLY If mailed DIRECTLY from the publisher and/or distributing warehouse to the facility where they are housed and if the inmate has less than two books or two magazines.

Inmates are NOT allowed to possess more than two books and two magazines at a time. Books or magazines will be returned to the publisher if sent to inmates possessing more than the limit of two of each of these items.

ViaPath Technologies Phone Account

This service allows for the creation of a prepaid calling account, allowing you to manage how much you spend on incarcerated individual calling. 

Ways to Pay


Mobile App "Connect Network"

Automated Phone: For Advanced Pay 1-800-483-8314; For PIN Debit 1-855-706-2445

ViaPath Technologies Phone Account Customer Support: 1-877-650-4249

Inmate Calls to Attorney

We provide a free, local call to attorneys for the benefit of their incarcerated clients. Only one business telephone number is authorized for the call list. Calls are limited to 20 minutes each, are free of charge and are not recorded.

To have your client notified to call you, leave a message at the 512-854-4666. Please have the client's booking number, full name, and date of birth.

For more information on attorney phone registration, please visit our Attorney Information page.

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