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Open Records Request

The Texas Public Information Act guarantees public access to information maintained by a governmental entity. It is the policy of this Office to provide the greatest access possible to public information. Your request for information is made under the Texas Public Information Act and you can refer to its guidelines and requirements here.

Requests for information must be made in writing. Your request should include your name, address, and a detailed description of the records you are requesting.

Please be advised that the Texas Public Information Act allows 10 business days from the date of receipt to respond to a request for information.

Requests can be made by one of the following methods:

Email This email address is being protected from spambots. You need JavaScript enabled to view it. | Fax 512-854-7270


Travis County Sheriff's Office (map)
5555 Airport Blvd.
Austin, TX 78751
Monday - Friday from 8:00 am - 4:00 pm (closed on Travis County holidays)


Travis County Sheriff's Office
Attn: Paralegal
5555 Airport Blvd.
Austin, TX 78751

For additional information, please contact 512-854-9718.

NOTE: Pursuant to guidelines issued by the Texas Attorney General’s Office, the calculation of a governmental body’s 10 and 15 business day deadlines for responding to requests under the Public Information Act (PIA) does not include any calendar days upon which a governmental body’s administrative offices are closed or operating with only a skeleton crew, or the governmental body’s records cannot be accessed because its staff is either working remotely or is directly involved in the public health or epidemic response. On March 13, 2020, the Governor declared a state of disaster in Texas due to COVID-19. On March 24, 2020, Travis County Judge Sarah Eckhardt signed a shelter-in-place order for Travis County. In response to these pronouncements, the employees of TCSO and the Travis County Attorney’s Office (TCAO) that are responsible for responding to PIA requests have been assigned to work remotely, with limited access to County records. Consequently, TCSO’s and TCAO’s ability to respond to PIA requests has been delayed.


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