TCSO Counseling and Education Services is a team of dedicated professionals, community partners and volunteers who offer quality programming concentrated on stabilization, self-improvement and transition back to the community by addressing the mental, emotional and educational needs of inmates..


TCSO Mental Health Staff screen inmates upon booking and continually assess for symptoms of severe and persistent mental illness throughout their stay in jail. Inmates who meet criteria are scheduled to see a psychiatrist or psychiatric nurse practitioner to receive treatment.

  • Mental Health Staff monitor symptoms, provide crisis counseling, education and support based upon an inmate’s mental health needs. Additionally, staff work with inmates on grief, anxiety and adjustment issues related to being incarcerated and make hospital and death notifications.

  • Inmates have access to mental health staff on an emergency basis by speaking with their post officer or they can be seen on a non-emergency basis by sending an inmate request.

  • Pregnant females have the opportunity to attend an education and support group each week led by a counselor where they learn about the development of the child as well as what to expect during the pregnancy. Resources are provided to all participants.

  • The mental health coordinator collaborates with counselors, psychiatric providers, courts and community agencies on an on-going basis regarding inmates with serious mental illness or medical needs to ensure that their needs are taken into consideration in the legal process.

  • Upon release, inmates are referred to Austin/Travis County Integral Care for continuing their treatment.

  • The National Alliance on Mental Illness (NAMI) provides advocacy, education and support for family members, caregivers and loved ones of individuals living mental illness.

  • If you would like to speak with Mental Health Staff regarding mental health treatment of an inmate in our custody please call 512-854-5356.


    Each housing unit has a copy of the Inmate Programs Brochure which lists all of the programs available to inmates. Inmates can sign up for programs by sending an inmate request to Programs. Most classes have a waiting list so they will be placed on the list in the order that the requests are received.

    COUNSELING: Counseling and Education Programs are run by a team of six coordinators along with many partner agencies and volunteers who offer a variety of programming and classes to inmates. In our counseling programs we provide treatment and support programs for female mothers, substance disorders and anger management. 

    EDUCATION: Education programming includes classes from basic literacy, English as a Second Language (ESL), GED to an introduction to Austin Community College (ACC).  In addition, we offer enrichment classes such as mediation, yoga, art and seminars in health and finance.

    Our programs are dependent on community agencies and volunteers; without them we could not provide most of the classes and programs that we do. If you are interested in volunteering with us or have any questions, please feel free to contact any of the coordinators list below.

    Jan Henry - Literacy and GED Coordinator or (512) 854-4180

    Coordinates the volunteer literacy program, GED math classes and ESL provided through ACC, as well as special classes such as creative writing, tutoring and philosophy which are taught by volunteers.

    Heather Stan - Wellness and Workforce  or (512) 854-5331

    Coordinates the inmate computer lab, GED writing classes, Special Education Courses provided through Del Valle ISD and financial and health literacy education.

    Megan Kunkle-Ballard - Youth and Veterans  or (512) 854-5329

    Coordinates the spring and fall Second Chance Job and Resource Fair, GED reading classes, offender workforce sessions and job readiness classes provided by Goodwill Industries and also acts as librarian. Please contact Megan if you have paperback books or magazines you would like to donate to our inmate library.

    Jennifer Scott - Women, Families and Children Coordinator  or (512) 854-4180

    Coordinates the People Recognizing the Inherent Dignity of Everyone (PRIDE) program for incarcerated mothers and Parents and Children Together (PACT) which is our parenting program.

    Jennifer Hernandez - Substance Disorders and Anger Management Coordinator
    (512) 854-1253

    Coordinates the Rise Up and Preserving Our Worth Embracing Our Recovery (POWER) programs for substance disorders as well as the Sheriff’s Assault Prevention Program (SAPP).

    Beverly Gentle - Volunteer Coordinator or (512) 854-9394



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