TCSO offers several no cost and low-cost wellness options and encourages you to connect with them. With access to providers through county insurance and an Employee Assistance Program (EAP), you can proactively take care of your health and the health of your family. Visit Wellness Connection on SharePoint for more detailed information on resources.
Please call the 9-8-8 Suicide & Crisis Lifeline if you are or someone else is in an urgent mental health crisis.
Travis County Resources
* Some may require a copay
The Professional Officer Wellness Reset (POWR) Program is being offered through the Samaritan Center for Counseling (SCC).
- The program provides 10 free and anonymous reset sessions such as individual therapy (including EMDR), acupuncture or group therapy per budget year (October 1 - September 30) for all TCSO employees.
- POWR makes it easy for TCSO employees to get support in processing and overcoming traumatic events and chronic stress stemming from work and life challenges.
- POWR is not a crisis intervention. If you or a loved one is experiencing a crisis, please call 988.
UnitedHealthcare Programs | 1-866-649-4873
Coverage depends on your health plan benefits but features therapy copays as low as $10. Sign in to your health plan account or call the number on your member ID card for coverage details. Employees are encouraged to use the UHC app for easy access to benefit information.
The following new programs are free through UHC insurance:
- Calm Health | App for meditation, breathing and self-care programs plus resources
- AbleTo | Weekly virtual mental health coaching
- Bend Health | Virtual child and family behavioral health coaching
- Real Appeal | Online group classes, coaching, nutritional and fitness guides and tracking apps
AllOne Health EAP | 888-993-7650
AllOne Healthy EAP provides services for all full and part-time employees and their dependents. AllOne offers support for physical and mental health, financial wellness, family care, entertainment discounts and more. To access, click the "Sign Up" link on their website to create an account. Use your county issued email and “traviscountytx” for the "Company/Student code."
The following are available free through your EAP:
- Telehealth/Phone Counseling | Up to 5 confidential sessions
- Financial Consulting | Up to 6 one-on-one sessions
- Life Coaching | Up to 6 one-on-one sessions
Employees may access clinics for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs. The three on-site Employee Health Clinics are staffed by physicians and medical care professionals available to employees, retirees and dependents who are at least 10 years of age and are covered by one of the Travis County Health Plans.
- Main Clinic: 700 Lavaca Street, 9th Floor, Suite 980 | (512) 854-5509
- Del Valle Clinic: 3518 FM 973 South | (512) 854-1282
- Airport Boulevard Clinic: 5501 Airport Boulevard, Suite 201 | (512) 854-7998
- Health Coach | In-person or virtual coaching for healthier relationships with physical activity and food
If you need to speak to a nurse immediately, or after hours please call the UHC Nurse Line at 1-866-649-4873, enter your member ID and request to speak to a nurse.
Gyms/Weight Rooms
Employees have free access to gyms located in buildings where they are assigned. Because access procedures vary for each location, employees are advised to contact a supervisor for further information.
- Travis County Correctional Center | Yachtman Hall
- Travis County Jail | 3rd Floor
- Central Command & Administration | Keith G. Ruiz Building
- East & West Command Centers
- 1010 Lavaca | For staff assigned downtown
- One-Pass Select | Various gyms available for as low as $34/month through UHC
- Kaia | Digital exercise and coaching programs for back, joint and chronic pain
- Gold's Gym | Use flyer for discounted $24.99/month access
TCSO Resources
Psychological Health Services |
TCSO Staff Psychologist, Dr. Cress Kwolek, provides confidential and no-cost services for all TCSO employees which include:
- Clinical treatment for trauma-related issues (including EMDR)
- Therapy to support optimal functioning in relationships and a growth mindset
- Symptom relief from anxiety and depression
- Treatment for sleep disturbances
- Referrals to both TCSO and non-TCSO providers
Please note: To ensure trust and confidence in TCSO psychological health services, “fit for duty” evaluations are provided by an external contractor not our staff psychologist.
Peer-to-Peer Program |
TCSO Peer Support Program offers group debrief services and one-on-one support for work-related issues, personal concerns, and critical incidents. The Peer Support Program is committed to providing confidentiality. They provide referrals to both TCSO and non-TCSO providers and resources.
Chaplain Program |
TCSO Chaplain Program offers support, guidance, and resources.
Peer Support Organizations
* Not affiliated with or endorsed by TCSO
24/7 Peer Support
- Serve & Protect | 615-373-8000 | Confidential, 24-hour law enforcement and corrections support crisis..
- CopLine | 1-800-267-5463 | Confidential, 24-hour law enforcement peer support hotline.
- Next Rung | Text “SUPPORT” to 1-833-698-7864 | Connect with professional or peer resources and support.
- Warrior's Heart | 866-516-9440 | Confidential, 24-hour for trauma and substance use.
Free Support & Counseling
- Texas Blue Chip Program | access digital Blue Chip by emailing
This email address is being protected from spambots. You need JavaScript enabled to view it. | Free counseling sessions. - Compassion Alliance | 866-892-9667 | Free trauma therapy services for first responders.
- Foundation 1023 | 720-432-0020 | Free counseling and services for first responders.
- Texas Law Enforcement Peer Network |
This email address is being protected from spambots. You need JavaScript enabled to view it. | 972-338-1314 | Gives Texas officers anonymous access to specially trained peers through app.