The Travis County Sheriff’s Office (TCSO) Crisis Intervention Team (CIT) is a group who is specifically trained to respond to persons in mental crisis.

The TCSO CIT, formed in 1984 as the Mental Health Unit and was just the second such unit in the State of Texas.

CIT officers are licensed peace officers, with a minimum of two years experience. All CIT officers are required to complete the Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) mental health certification course and many are cross-trained in crisis negotiation.

The Crisis Intervention Team has two primary purposes:

  • Responding to emergency calls involving mental health consumers in a mental crisis and
  • Diverting consumers from the criminal justice system and connecting them with mental health services.

The TCSO CIT and the Austin Police Department CIT are co-located together to help foster a good relationship with the two units who have the same goal: get the mental health consumer the help they need.

The TCSO CIT may respond to any location within Travis County, including the city of Austin.

There are nine deputies, one administrative assistant and one sergeant assigned to the TCSO’s CIT. CIT deputies are available 24/7.

The TCSO also maintains a Crisis Negotiation Team (CNT). CNT's mission is to facilitate in the successful resolution of hostage and/or barricaded subject situations, through national recognized negotiation techniques.  The team consists of officers throughout the Sheriff's Office who have been trained and volunteer to be available to respond to these types of calls 24/7, in addition to their primary duties within the agency.

Helpful Phone Numbers:

Travis County Sheriff's Office CIT office (512) 854-3430
Travis County Sheriff’s Office 24 hour dispatch (512) 974-0845
Psychiatric Emergency Services (512) 472-4357

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