brown santa logo     "This is a Community Event for the Community by the Community"

The Brown Santa program provides assistance to families in Travis County who live outside the geographical city limits of Austin.

Every family will receive the following:

  • Holiday Meal: turkey and non-perishable food items
  • Toy Box: Brown Santa provides toys to children ages 0-14 years of age. Each child (0-14 yrs.) receives 2 gifts, 2 books, one stuffed animal and one puzzle and a family board game

To sign-up to VOLUNTEER at the Warehouse, please email

Application Requirements

  • Famillies may apply at the area rural community center closest to their residence. Applications can only be completed by adult family members.
  • Only one application per household needs to be submitted.
  • If you move to another residence after you have submitted your application, call Brown Santa at 512-24-SANTA (512-247-2682) or email

1.  The household is at or below the minimum poverty guidelines as established by the U.S. government; or extenuating circumstances within the family has caused substantial inconvenience to be able to provide for basic necessities. If you are a recipient of WIC, EBT, SNAP or MAP you can bring those ID cards with you when you apply.

2.  To apply you must live outside the city limits of Austin in the unincorporated areas of Travis County.

To apply for assistance, you need to have two proofs of address

  • (1) an identification with a picture and
  • (2) proof of your address, such as a utility bill, lease or insurance card (WIC, EBT, Medicad, MAP, etc.). You can only apply for your own household and the children listed on the application must reside in that household. If there is more than one family in one residence, every person in that household needs to be listed on the application. One application per household. Proof of age must be provided for all children (school records or shot records).

3.  Families MUST apply by the deadline date of each year. Application deadline: TUESDAY, December 5, 2017.

4.  Families that sign up will receive assistance from Brown Santa unless they receive a call from a Brown Santa staff member stating otherwise. There is an information sheet that will be attached to each application. The applicant will complete the application, retaining the information sheet that provides the applicant with the delivery/pick-up date, time and location, based upon the Community Center where application was submitted.

5.  A postcard reminder is mailed to each recipient approximately one week prior to the delivery/pick-up dates. Each recipient will need to bring the post card and a valid ID with them to their scheduled pick-up. It is very important that the recipient arrive to their designated delivery date/time one hour before the scheduled delivery time as there is only the one date/time for each location.

6.  Recipients CANNOT go to the warehouse to pick up their Christmas package.

Application Locations

To apply for assistance, recipients will need to fill out a BROWN SANTA application at a Travis County Community Center nearest their residence. Brown Santa applications are ONLY in the Travis County Community Centers listed below. If you have any questions in reference to the application process, please contact Brown Santa at 512-247-2682 or

East Rural Community Center (Map)
Manager: Dennis Chapman
600 W. Carrie Manor
Manor, Texas 78653

North Rural Center (Map)
Manager: Joy Stollings
15822 Foothills Farms Loop Bldg. D
Pflugerville, Texas 78660

North West Rural Center (Map)
Manager: Cindy Finnigan
18649 FM 1431 Suite 6-A
Jonestown, Texas 78645

West Rural Community Center (Map)
Manager: Jane Price MacLean
8656-A State Hwy. 71 W Suite A
Austin, Texas 78735

South Rural Community Center (Map)
Manager: Ross Stephens
3518 FM 973 South
Del Valle, Texas 78617

Delivery Dates and Locations

If you missed the delivery dates, you may pick-up your boxes at the warehouse on THURSDAY, DEC 21 OR FRIDAY, DEC 22 between the hours of 10:00am - 3:00pm  YOU MUST BRING A PHOTO ID and your postcard if you have it. If you’re picking up for another family, you MUST have a letter from that family contact  

Warehouse location: 

2222 W. Rundberg Ln.
Bldg. 3, Ste. 500
Austin, 78758





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