Individuals who have encounters with Travis County Sheriff’s Deputies will soon be able to rate them part of the National Police Research Platform’s Police Community Interaction (PCI) Survey, administered by the University of Illinois at Chicago (UIC).

The goal of the (PCI), administered through UIC's Center for Research in Law and Justice, is to collect data that will help establish new benchmarks for excellence in policing and thus help to improve the quality of police services delivered to the community. The Sheriff’s Office is one of approximately 100 agencies to participate in this innovative national program.

Participating in the survey will be simple. As a report is filed, a letter will be sent asking the person to take a survey. The survey is available in Spanish and English and can be taken either online, or by telephone. The letters will include a special code needed to participate in the survey to ensure that only one survey is completed for each encounter.

According to Sheriff Hamilton no one should be concerned that the information could be used in other ways as none of the survey information is collected by the Sheriff’s Office. The results provided to the agency will not include any information identifying the individual responding to the survey.
Law Enforcement encounters that involve traffic accidents and traffic stops, as well as some non-violent crimes, will be part of survey. We sincerely hope that anyone who receives the letter will take the survey and provide us with honest feedback. Only then can we truly understand how our officers are interacting with the community and implement changes where they are needed.
If you have any questions regarding the project, feel free to contact the National Police Research Platform Staff at [312-996-4574] or [[email protected]].

Roger Wade
Senior Public Information Officer
Travis County Sheriff’s Office
Office 512-854-4986
Pager 512-935-1162

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